• Secure Payment Policy

Secure Payment Policy

Secure Payment Policy

Last updated: June 3, 2026

At Coveka, operated by Yolo Express USA, we take payment security seriously. This Secure Payment Policy explains how payments are processed on our website and how we help protect your personal and financial information when you shop with us.

1. Secure Checkout

Our website uses secure checkout technology and SSL encryption to help protect information transmitted during the checkout process. You can verify a secure connection by looking for “https://” and the lock icon in your browser address bar.

Checkout and payment processing are powered by secure third-party payment providers, including payment services available through Shopify.

2. Accepted Payment Methods

We accept secure online payment methods available at checkout. These may include:

  • Major credit and debit cards, such as Visa, Mastercard, American Express, and other supported cards;
  • Shop Pay;
  • Apple Pay;
  • Google Pay;
  • PayPal or other secure payment providers, if displayed at checkout;
  • Other payment methods made available through Shopify or our approved payment partners.

Available payment methods may vary depending on your location, device, currency, and checkout settings.

3. Third-Party Payment Processing

All payments are processed through certified third-party payment gateways and payment service providers. Coveka does not store or directly access your full credit card number, debit card number, or complete payment credentials on our own systems.

Your payment information is handled by the applicable payment provider according to its own security standards, privacy practices, and terms of service.

4. Fraud Prevention and Order Verification

To protect our customers and our business, orders and transactions may be reviewed for fraud prevention, security, and verification purposes. This may include automated checks, payment verification, address verification, risk analysis, or additional confirmation before an order is processed or shipped.

We reserve the right to cancel, hold, or refuse an order if we believe the transaction may be unauthorized, fraudulent, suspicious, incorrectly submitted, or in violation of our policies.

5. Currency, Taxes, and Charges

Prices are displayed in U.S. dollars unless otherwise stated. Applicable taxes, shipping fees, discounts, duties, and other charges, where applicable, will be shown at checkout before you confirm payment.

Your bank, card issuer, or payment provider may apply additional fees, such as currency conversion fees, foreign transaction fees, or payment processing charges. These fees are controlled by your payment provider and are not charged by Coveka.

6. Payment Authorization

When you place an order, your payment method may be authorized or charged according to the checkout process. An order confirmation does not guarantee final acceptance of the order. We may contact you if additional verification is required.

If your payment cannot be authorized, is declined, or fails verification, your order may not be processed.

7. Payment Issues

If your payment is declined or cannot be completed, please check that your billing address, card details, payment information, and available funds are correct. You may also contact your bank, card issuer, or payment provider for more information.

If you still need assistance, please contact us at support@coveka.com.

8. Refunds

Approved refunds are issued to the original payment method used at checkout. Refund processing times may vary depending on your bank, card issuer, PayPal, Shop Pay, or other payment provider.

For more information about returns and refunds, please review our Refund Policy.

9. Data Protection

We use reasonable administrative, technical, and organizational measures designed to help protect customer information. However, no online transmission or electronic storage method is completely secure.

For more details about how we collect, use, disclose, and protect personal information, please review our Privacy Policy.

10. Contact Information

If you have questions about payment security, payment methods, or a payment issue, please contact us:

Coveka / Yolo Express USA
Registered in California, United States
Registration No.: 6289174
1254 Cossacks Pl, Glendora, California 91741, United States
Email: support@coveka.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (PST)
Saturday–Sunday: Closed