Select your product, size, color, and quantity, then add the item to your cart and complete checkout through our secure checkout page. Before completing payment, please review your product selection, shipping address, billing address, shipping fee, taxes or fees shown at checkout, and final order total.

Yes. After your payment is successfully completed, you will receive an order confirmation email at the email address provided during checkout. Please review the confirmation carefully and contact us as soon as possible if you notice incorrect information.

If you need to change or cancel an order, please contact us as soon as possible at support@coveka.com. We will do our best to help before the order is processed or shipped.

Once an order has been processed or shipped, changes or cancellation may not be possible. If the order has already shipped, you may request a return after delivery according to our Return & Refund Policy.

Please carefully review the following before placing your order:

• Product name, size, color, and quantity
• Product price and discounts, if any
• Shipping address and billing address
• Shipping method and shipping fee
• Taxes, duties, or fees shown at checkout
• Final order total and selected payment method

Coveka currently ships to the following countries:

• United States
• Canada
• United Kingdom
• Australia

We do not currently ship to countries or regions outside the destinations listed above. If an order is placed with a shipping address outside our available delivery areas, we may cancel the order and issue a refund to the original payment method.

Orders are processed within 1–3 business days after payment is successfully completed. Business days are Monday through Friday, excluding weekends and public holidays. Orders placed on weekends or public holidays will begin processing on the next business day.

After your order has been processed and shipped, the estimated transit time is 10–13 business days. The estimated total delivery time, including processing time and transit time, is 11–16 business days.

Delivery times are estimates and may vary due to carrier delays, customs clearance, weather conditions, holidays, incorrect shipping addresses, or other circumstances outside our control.

Coveka currently offers Standard Shipping only. Expedited shipping is not available at this time.

Orders under $50.00 USD have a $8.99 USD Standard Shipping fee. Orders of $50.00 USD or more qualify for Free Standard Shipping.

The shipping fee displayed at checkout is the final shipping fee charged for your order.

Yes, when tracking information is available. After your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow time for the carrier tracking system to update after the tracking number is issued.

If your package is significantly delayed, please contact us at support@coveka.com with your order number. Delivery delays may occur due to carrier delays, customs clearance, weather, holidays, incorrect shipping addresses, or other circumstances outside our control.

Please first check your delivery location, mailbox, parcel locker, front desk, neighbors, or local carrier. If you still cannot locate the package, contact us at support@coveka.com with your order number and tracking information.

We will review the issue and assist with the next steps. Depending on the situation, we may contact the carrier, request additional information, arrange a replacement, or issue a refund in accordance with our policies.

Please make sure your shipping address is complete and accurate before placing your order. Coveka is not responsible for delivery delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information provided by the customer.

If you notice an address error, contact us as soon as possible at support@coveka.com. We will do our best to help, but we cannot guarantee that the address can be changed after the order has been processed or shipped.

All product prices, shipping fees, free shipping thresholds, and order totals on Coveka are displayed and charged in USD, unless otherwise clearly shown at checkout.

Payments on Coveka are processed through secure payment providers available through Shopify checkout. Depending on your location and checkout availability, payment methods may include Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, Google Pay, and other payment methods clearly displayed at checkout.

Yes. Coveka uses secure checkout systems through Shopify and secure payment providers. Coveka does not store your full credit card or debit card number on our website.

Please only submit payment information through our official checkout at https://coveka.com/. Coveka will never ask you to send full payment card details by email or social media message.

Payment is charged when you place your order and the payment is successfully authorized through checkout. After payment is completed, you will receive an order confirmation email.

Payments may be declined due to incorrect billing information, insufficient funds, card restrictions, payment provider settings, fraud prevention checks, or bank authorization issues. Please check your payment details and contact your bank, card issuer, or payment provider if needed.

Product prices and shipping fees do not include customs duties, import taxes, brokerage fees, or other government-imposed charges that may apply in the destination country, unless such charges are clearly displayed at checkout before payment is completed.

Any applicable taxes or fees that Coveka is required to collect will be shown at checkout before payment. If customs duties, import taxes, brokerage fees, or similar charges are required by your local customs authority and are not collected at checkout, they are the responsibility of the customer.

If you believe there is a billing error, duplicate charge, incorrect charge, or payment issue, please contact us at support@coveka.com with your order number and a clear description of the issue.

We accept eligible returns and exchanges within 30 days from the date your order is delivered. Returns requested after 30 days from the delivery date may not be accepted.

To start a return or exchange, contact us at support@coveka.com within 30 days of delivery. Please include your order number, the item you would like to return, and the reason for the return.

Please do not send items back without contacting us first. Returns sent without prior contact may be delayed, refused, or unable to be processed.

To be eligible for return, the item must be:

• New, unused, unworn, and unwashed
• Free from stains, odors, damage, makeup marks, deodorant marks, or signs of wear
• Returned with original tags, labels, hygiene liners, accessories, and packaging where applicable
• Returned in a condition suitable for resale
• Supported by proof of purchase or order information

Yes, eligible swimwear, bikini sets, and one-piece swimsuits may be returned within 30 days from delivery, but they must be unworn, unwashed, unused, and returned with all original tags, hygiene liners, and protective stickers attached.

Swimwear with removed hygiene liners or protective stickers, signs of wear, washing, stains, odors, damage, or altered condition is not eligible for return unless the item is defective, damaged, or incorrect when received.

Return shipping responsibility depends on the reason for the return:

• For defective, damaged, or wrong items received, Coveka is responsible for return shipping or will provide an appropriate solution.
• For wrong size ordered, changed mind, no longer wanted, or style/color/fit preference, the customer is responsible for return shipping.

For non-defective returns, the original shipping fee, if any, is non-refundable unless required by law or unless the return is caused by our error.

Yes. We accept eligible exchanges within 30 days from the date your order is delivered, subject to product availability. If the requested replacement item is unavailable, we may offer a refund or store credit where applicable.

Once we receive and inspect your returned item, we will notify you by email whether your refund has been approved or rejected. If approved, your refund will be processed to your original payment method within 7 business days after the returned item has been received and inspected.

Your bank, card issuer, or payment provider may require additional time to post the refund to your account after we process it.

No. Coveka does not charge a restocking fee for eligible returns.

Original shipping fees are non-refundable for non-defective returns, unless required by law or unless the return is due to our error, such as a defective, damaged, or incorrect item.

If your order qualified for free shipping and a return causes the order value to fall below the free shipping threshold, we reserve the right to deduct the original standard shipping cost from the refund where permitted by law.

Please inspect your order when it arrives. If you receive a defective, damaged, or incorrect item, contact us at support@coveka.com as soon as possible and within 30 days of delivery.

Please include your order number, a description of the issue, and clear photos or videos showing the problem.

Please review the size information on each product page before ordering. Sizing may vary by style, fabric, cut, and product type. If you are between sizes or unsure, review the measurements carefully before placing your order.

If you order the wrong size and the item is eligible for return or exchange, you may request a return or exchange within 30 days from delivery. For size preference returns or exchanges, the customer is responsible for return shipping.

Product colors may vary slightly due to screen settings, lighting, photography, device display differences, or production differences. We make reasonable efforts to display product colors and details as accurately as possible.

No, not without prior written permission. Product images, product descriptions, website design elements, graphics, logos, banners, layout, videos, marketing content, and other materials on Coveka are owned by Coveka, Yolo Express USA, or used with permission from authorized parties.

Coveka may use cookies and similar technologies to operate the website, support cart and checkout functionality, process orders, improve website performance, support fraud prevention, analyze website usage, and support advertising or marketing activities where permitted.

Where required by applicable law, Coveka will request consent before using non-essential cookies, such as analytics, advertising, marketing, or certain functional cookies. You may also manage cookies through your browser settings.

Blocking or deleting cookies may affect website functionality, including cart, checkout, and saved preferences.

No. Coveka does not store your full credit card or debit card number on our website. Payments are processed through secure payment providers available through Shopify checkout.

Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or opt-out of certain data uses. To make a privacy-related request, contact us at support@coveka.com.

Coveka’s official customer support email is support@coveka.com. Please use this email for questions about orders, shipping, delivery, returns, exchanges, refunds, billing, payment issues, privacy requests, cookie questions, and intellectual property complaints.

Please include:

• Your order number, if applicable
• The email address used to place the order
• A clear description of your question or issue
• Photos or videos, if the issue involves a damaged, defective, or incorrect item
• Tracking information, if your question is about delivery

Coveka is operated by Yolo Express USA.

Business Address:
1254 Cossacks Pl
Glendora, CA 91741
United States

Email: support@coveka.com
Website: https://coveka.com/

Please note that this business address may not always be the correct return warehouse address. If you need to return an item, please contact us first so we can provide the correct return instructions.

This FAQ is intended to work together with our Shipping Policy, Return & Refund Policy, Secure Payment Policy, Billing Terms and Conditions, Privacy Policy, Cookie Policy, Intellectual Property Policy, Terms of Service, and other website policies.

Shipping fees, shipping countries, delivery estimates, payment terms, return rules, refund timing, customer support information, and business information shown here are intended to match the information displayed elsewhere on our website and checkout pages.